TY - GEN
T1 - "You Are Doing so Great!" - The Effect of a Robot's Interaction Style on Self-Efficacy in HRI
AU - Zafari, Setareh
AU - Schwaninger, Isabel
AU - Hirschmanner, Matthias
AU - Schmidbauer, Christina
AU - Weiss, Astrid
AU - Koeszegi, Sabine T.
N1 - Publisher Copyright:
© 2019 IEEE.
PY - 2019/10
Y1 - 2019/10
N2 - People form mental models about robots' behavior and intention as they interact with them. The aim of this paper is to evaluate the effect of different interaction styles on self-efficacy in human-robot interaction (HRI), people's perception of the robot, and task engagement. We conducted a user study in which a social robot assists people verbally while building a house of cards. Data from our experimental study revealed that people engaged longer in the task while interacting with a robot that provides person related feedback than with a robot that gives no person or task related feedback. Moreover, people interacting with a robot with a person-oriented interaction style reported a higher self-efficacy in HRI, perceived higher agreeableness of the robot and found the interaction less frustrating, as compared to a robot with a task-oriented interaction style. This suggests that a robot's interaction style can be considered as a key factor for increasing people's perceived self-efficacy in HRI, which is essential for establishing trust and enabling Human-robot collaboration.
AB - People form mental models about robots' behavior and intention as they interact with them. The aim of this paper is to evaluate the effect of different interaction styles on self-efficacy in human-robot interaction (HRI), people's perception of the robot, and task engagement. We conducted a user study in which a social robot assists people verbally while building a house of cards. Data from our experimental study revealed that people engaged longer in the task while interacting with a robot that provides person related feedback than with a robot that gives no person or task related feedback. Moreover, people interacting with a robot with a person-oriented interaction style reported a higher self-efficacy in HRI, perceived higher agreeableness of the robot and found the interaction less frustrating, as compared to a robot with a task-oriented interaction style. This suggests that a robot's interaction style can be considered as a key factor for increasing people's perceived self-efficacy in HRI, which is essential for establishing trust and enabling Human-robot collaboration.
UR - http://www.scopus.com/inward/record.url?scp=85078866594&partnerID=8YFLogxK
U2 - 10.1109/RO-MAN46459.2019.8956437
DO - 10.1109/RO-MAN46459.2019.8956437
M3 - Conference contribution
AN - SCOPUS:85078866594
T3 - 2019 28th IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2019
BT - 2019 28th IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2019
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 28th IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2019
Y2 - 14 October 2019 through 18 October 2019
ER -