TY - GEN
T1 - Unpacking Forms of Relatedness around Older People and Telecare
AU - Schwaninger, Isabel
AU - Frauenberger, Christopher
AU - Fitzpatrick, Geraldine
N1 - Publisher Copyright:
© 2020 Owner/Author.
PY - 2020/7/6
Y1 - 2020/7/6
N2 - Active and Assisted Living (AAL)/telecare technologies are increasingly promoted for the care of older people at home. However, while relatedness has been argued as a key concept of AAL/telecare, it is mostly interpreted as aspects of interpersonal connectedness and feeling of support. As people may relate to a variety of human and non-human actors in care networks, we explore different forms of relatedness between older people and other actors, including institutions and technology. To this end, we review related literature from Psychology and HCI. We then present a long-term AAL project where we conducted 20 qualitative interviews with 15 older people. We identified interwoven forms of relatedness that involved diverse social, organisational and technical actors, explaining, for example, people's motivations for engagement, the ways they imbue technology with organisational values, and the impact of technology usability. We suggest that expanding the concept of relatedness beyond the interpersonal can provide a more holistic and nuanced view, integrating interpersonal, social, organisational and technical concerns for designing effective sociotechnical ecosystems around older people and AAL/telecare.
AB - Active and Assisted Living (AAL)/telecare technologies are increasingly promoted for the care of older people at home. However, while relatedness has been argued as a key concept of AAL/telecare, it is mostly interpreted as aspects of interpersonal connectedness and feeling of support. As people may relate to a variety of human and non-human actors in care networks, we explore different forms of relatedness between older people and other actors, including institutions and technology. To this end, we review related literature from Psychology and HCI. We then present a long-term AAL project where we conducted 20 qualitative interviews with 15 older people. We identified interwoven forms of relatedness that involved diverse social, organisational and technical actors, explaining, for example, people's motivations for engagement, the ways they imbue technology with organisational values, and the impact of technology usability. We suggest that expanding the concept of relatedness beyond the interpersonal can provide a more holistic and nuanced view, integrating interpersonal, social, organisational and technical concerns for designing effective sociotechnical ecosystems around older people and AAL/telecare.
KW - Aal
KW - Older adults
KW - Relatedness
KW - Telecare
UR - http://www.scopus.com/inward/record.url?scp=85090133508&partnerID=8YFLogxK
U2 - 10.1145/3393914.3395867
DO - 10.1145/3393914.3395867
M3 - Conference contribution
AN - SCOPUS:85090133508
T3 - DIS 2020 Companion - Companion Publication of the 2020 ACM Designing Interactive Systems Conference
SP - 163
EP - 169
BT - DIS 2020 Companion - Companion Publication of the 2020 ACM Designing Interactive Systems Conference
PB - Association for Computing Machinery, Inc
T2 - 2020 ACM Conference on Designing Interactive Systems, DIS 2020
Y2 - 6 July 2020 through 10 July 2020
ER -